Transform your salon
Find clear answers to the most common questions about Vizzard — the AI-powered salon and spa management platform that helps you manage bookings, automate client communication, improve retention, track sales, and grow your business with ease.
Most salons are fully operational within 48 hours. Our white-glove onboarding includes personal demos, setting up your services & packages, company info, and staff. You’ll have a dedicated success manager guiding you through each step.
Not at all. Vizzard is designed for salon owners, not tech experts. The interface is simple, and our AI handles complex automation in the background.
Yes. We support data migration during onboarding. A nominal fee may apply based on complexity. We ensure your business data stays intact.
You get full access to Vizzard features like billing, AI scheduling, inventory, WhatsApp campaigns, and insights. We include setup help, demos, and support. You can cancel anytime. See our cancellation policy.
No. Vizzard is cloud-based. Use it on any computer, tablet, or smartphone with internet access—no installs or manual updates.
Vizzard focuses on client relationships and retention. Our AI predicts client behavior, automates WhatsApp outreach, and helps you grow repeat business with minimal effort.
AI analyzes booking frequency, spend, service preferences, and seasonal patterns, then triggers personalized WhatsApp messages at the right time—thanks, rebooking nudges, offers, and win-back campaigns.
Yes. Owners can manage multiple branches from one login, compare performance, standardize experiences, and view cross-location reports.
Native integrations are on our roadmap. If you need them sooner, we offer custom one-time integrations as a paid service.
Not yet. It’s on the roadmap. For businesses that need it urgently, we provide paid custom development.
Early-bird pricing starts at ₹899/month (billed annually) for a limited time. Regular pricing starts at ₹1,899/month. All plans include AI automation, WhatsApp integration, and all core features.
No hidden costs. We offer transparent pricing. Assisted onboarding (incl. WhatsApp WABA setup) may have a one-time fee; self-onboarding is free.
Yes, you can cancel anytime. Refunds (where applicable) are prorated for unused months in the current cycle (quarterly = 3 months, yearly = 12 months) minus a 2% processing fee. See our Refund Policy.
Yes. Quarterly is ₹999/month; annual is ₹899/month (limited-time early-bird). See Pricing for details.
Optional assisted setup: data migration* (T&C apply), system configuration, WhatsApp WABA setup, staff training, workflow setup, and 15 days of dedicated support.
Yes. Sensitive data is encrypted. Our infrastructure runs on secure cloud hosting, and we follow best practices for access control, monitoring, and backups.
Daily full-database backups with a 5-day retention period. Policies may evolve as we scale.
Yes. You fully own your data. While self-serve export is coming soon, we can provide a full export on request until then.
We respond promptly and aim to resolve within 2 hours during business hours unless otherwise communicated. We also publish status updates when needed.
Chat, email, and phone support (10:00 AM–7:00 PM, working days). You’ll also get tutorials and a growing knowledge base.
Yes—live demos, recorded videos, and step-by-step PDF guides. The app includes guided tours (help icon on the top right).
We prioritize critical issues and respond promptly during business hours. Response times depend on complexity and current demand.
Absolutely. We’ll review your processes and suggest automations, scheduling patterns, and targeted retention campaigns. Some advanced help may be part of premium onboarding.
Yes. Create GST-ready invoices in seconds, add services/products, apply discounts, and send bills via WhatsApp directly from Vizzard.
Yes. Invoices include GST fields, tax breakdowns, and HSN options. You can enable/disable GST at company level (per-invoice toggle can be configured based on your policy).
Yes. Apply % discounts, membership benefits, and offers at billing time. Rules can be customized for campaigns.
Yes. You can print invoices/receipts using standard browsers and commonly used thermal printers.
Yes. Book services, assign staff, and manage durations and buffers. The calendar shows availability and avoids clashes.
Yes. View by staff, service, or day. You can configure working hours, breaks, and days off.
Yes. WhatsApp reminders and follow-ups reduce no-shows and increase rebookings.
Not yet. It’s on the roadmap. For urgent needs, we can build a customized booking page as a paid add-on.
Daily summaries, repeat-client trends, rebooking suggestions, upsell opportunities, and churn-risk alerts—designed to grow retention and revenue.
Yes. AI schedules personalized WhatsApp outreach—thank-yous, reminders, win-backs, and offers—at optimal times.
Yes—you’re always in control. Review, edit, schedule, or pause any message, and run manual campaigns anytime. For automated outreach (thank-you notes, reminders, win-backs), Vizzard uses pre-approved WhatsApp templates with AI-driven timing and personalization to maximize results.
Yes. After a quick one-time configuration, Vizzard can send invoices, reminders, and campaigns over WhatsApp—no app switching. Two-way chat runs inside Vizzard. Prefer hands-on help? Our white-glove onboarding sets everything up error-free. See Pricing & Setup.
Yes. Create segmented lists (members, recent clients, lost clients) and send approved WhatsApp template campaigns.
Yes—images and documents. Campaign templates can include quick-reply buttons for faster responses.
Yes. Track stock, set reorder alerts, and sell retail items on invoices with tax and discounts.
Yes. Create prepaid packages, and membership-style benefits that apply automatically during billing.
Yes. Vizzard flags low-stock items so you can restock on time and avoid missed sales.
Yes. Record purchase entries and stock changes (returns, write-offs). Inventory updates instantly and you can export purchase/stock reports for review.
Yes. See service counts, revenue contribution, rebooking rates, and client feedback to identify top performers and coaching needs.
Yes. Configure simple commission rules. Advanced payroll integrations are on our roadmap.
Yes. Define working hours, breaks, and off days. The scheduler respects availability and helps prevent double-booking.
Yes. Role-based permissions let you limit what owners, managers, and front-desk staff can view or edit.
Daily summaries, sales by service/product, staff performance, client retention cohorts, repeat vs new clients, and inventory movement. Compare periods to spot trends.
Yes. We surface churn-risk lists, rebooking suggestions, upsell opportunities, and best-time-to-message recommendations to boost revenue and retention.
Yes. Use custom date ranges, day/week/month grouping, and filters for branch, staff, service, and category. Quickly drill down from summary to transaction level.
Yes. Export to Excel/CSV for analysis and generate branded PDFs. You can also share key summaries with your team directly from Vizzard.
Timestamps are stored in UTC and displayed/grouped in your salon's timezone for accuracy. You’ll also find invoice summaries that support GST filings—please consult your CA for compliance.
Yes. Vizzard is lightweight, fast, and affordable—ideal for small teams, independent stylists, and booth renters.
Yes. Configure custom services, room/time blocks, and longer sessions. Use reminders and packages for better retention.
Absolutely. Quick-add services, fast billing, and repeat-client nudges make day-to-day operations smooth.
Yes. Multi-location management comes standard, including cross-branch reports and owner-level controls.
You do, 100%. Vizzard acts as a secure custodian and processor. We never sell your client data, and you can request exports at any time.
Your data is hosted on secure cloud infrastructure. We use encryption in transit (TLS) and encryption-at-rest, with role-based access controls and activity monitoring to help protect your information.
Yes. We can export client lists, appointment history, invoices with tax breakdowns, and key reports (CSV/Excel/PDF) to support audits and internal reviews.
You can request a final export before cancellation. We then schedule account data for deletion in line with our retention and backup policies, except where retention is required for statutory or compliance needs. Backups roll off automatically per policy.
Yes. Vizzard supports GST fields on invoices, HSN/SAC, and tax breakdowns suitable for Indian businesses. Please consult your CA for filing guidance specific to your firm.
No. We do not use your company’s data to train public models. AI features operate on your account’s data to serve your business, and settings allow you to control automated messaging.
Yes. Vizzard is optimized for everyday Android phones and standard PCs. The interface is lightweight and responsive, so common actions—booking, billing, and messaging—feel instant even on modest devices.
Vizzard is cloud-based and requires an internet connection to sync data and send WhatsApp messages. Limited offline support is on our roadmap; for now, we recommend a stable 4G/Wi-Fi connection during operations.
Yes. The UI is clean and intuitive—most teams can navigate booking, billing, and chat with minimal guidance. Tooltips and guided flows help new users get comfortable quickly.
Absolutely. Our white-glove onboarding includes live training sessions, recorded videos, and PDFs to get your team productive fast. Learn more under Pricing & Setup.
We minimize page weight, cache assets, and avoid heavy scripts so the app stays responsive on typical Indian 4G connections. Real-time actions like chat and notifications are designed to be efficient.
WhatsApp Business API is built-in for 2-way chat, reminders, and campaigns. You can also export data (CSV/Excel/PDF) for accounting and analysis. For specific needs, we offer custom one-time integrations as a service.
Yes. Share your tool/vendor and desired workflow, and we’ll scope a one-time integration project. This is ideal for payment gateways, accounting systems, or bespoke CRMs used by your business.
Our roadmap is available in our features section
A public API is planned. In the meantime, we can provide scoped endpoints or webhook-based connectors as part of a custom engagement.
Yes. You get full access to core features, onboarding assistance, and support so you can properly evaluate Vizzard before subscribing.
You can cancel anytime from your account or by contacting support. Refunds (where applicable) are prorated for unused months in the current cycle, minus a 2% processing fee—see our Refund Policy.
You can request a full export (clients, appointments, invoices, reports). If you don’t continue, we schedule your account for deletion per our retention policy, except where law requires limited retention.
Yes. Plan changes take effect at the next renewal. Upgrades to yearly are applied at the end of the current billing cycle. Plans renew per your selected term; you can turn off auto-renew before the renewal date on your billing page. See Pricing for details.
“Best” depends on your goals. If you value client retention, AI outreach, and WhatsApp-first workflows, Vizzard is purpose-built for you.
Truly free tools are limited and often exclude automations or support. Vizzard’s trial lets you experience full features before committing.
Generic POS covers billing. Vizzard adds AI retention, WhatsApp automation, staff insights, and salon-specific scheduling—so you earn more from existing clients.
Join the elite salons that have discovered the secret to sustainable growth: turning every client into a loyal advocate who books regularly and brings friends.
